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Episode 25 of 2019

025 – Hard to Say I’m Sorry

Duration: 13:56
Apologizing is one of the hardest things for companies and high-profile people to do. Everyone screws up every now and then, but the tendency is to non-apologize, deflect, and minimize their mistakes. This is a missed opportunity. Apologies let you be vulnerable and relatable to your audience, and f
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Apologizing is one of the hardest things for companies and high-profile people to do. Everyone screws up every now and then, but the tendency is to non-apologize, deflect, and minimize their mistakes. This is a missed opportunity. Apologies let you be vulnerable and relatable to your audience, and forge a stronger relationship with them.  For more on this episode: https://www.christhiede.com/storytelling-companion-025  Chipotle article: https://www.linkedin.com/pulse/how-storytelling-can-help-win-your-customers-back-after-thiede/  Connect with me on LinkedIn: https://www.linkedin.com/in/christhiede/  Like me on Facebook: https://www.facebook.com/storytellingcompanion/
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