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058: Having difficult conversations

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Difficult conversations. For the conflict-averse (like Kelly) – they can be terrifying. But they’re also a necessary part of life, and essential for good relationships. Today, Kelly and Carly share their best tips for having effective difficult conversations including:

Going into the conversation with a clear objective
Avoiding the use of blaming language
Mastering your emotions (remaining rational/not taking things personally)
Sticking to the issue at hand

For more info on Kelly and Carly, and to see any links or resources mentioned in today’s episode, head over to  www.straightandcurly.com or come join the Straight and Curly group on Facebook .