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Episode 45 of 64

45. Quick Tips to Increase Client Loyalty

Duration: 09:31
Customer loyalty is arguably the most important ingredient to a long-lasting successful business. On this Quick Tip, we are reading 9 Tips For Increasing Client Loyalty from the Sola Blog.    Creating client loyalty starts by going back to the basics. You want to create a strong, trusting relations
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Customer loyalty is arguably the most important ingredient to a long-lasting successful business. On this Quick Tip, we are reading 9 Tips For Increasing Client Loyalty from the Sola Blog.    Creating client loyalty starts by going back to the basics. You want to create a strong, trusting relationship with each client off the bat. Do this by showing gratitude, being punctual, always listening to your client’s needs and having fun. When you enjoy what you do, you give off an irresistible vibe that keeps them coming back.   Making each client feel valued goes a long way, so give them small tokens of gratitude every once in a while, like a travel-sized shampoo or hairspray. This not only makes them happy, but it gives them a sample of the products you carry, which can lead to increased retail sales.   Remember, new business is great, but don’t neglect your existing customers. Your clients that have been with you for a while have a loyalty to you that will take time to build with new clients, so keep in touch and let them know you appreciate them.   In This Episode [00:36] Tune in to hear our 9 tips to increase client loyalty. [01:03] New business is great, but don't neglect your existing clients. [01:15] Tip #1 - Create strong relationships. [02:28] Tip #2 - Say thank you. [03:26] Tip #3 - Be prompt! [03:58] Tip #4 - Partner with other beauty professionals. [04:55] Tip #5 - Be consistent and predictable. [05:40] Tip #6 - Show the love. [06:14] Tip #7 - Keep in touch. [07:19] Tip #8 - Listen. [08:11] Tip #9 - Have fun! [08:43] Thank you for listening.   Stay Connected Sola Salon Studios Facebook | Twitter | Pinterest | Instagram
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