Group 4 Created with Sketch.
Episode 32 of 133

Founding the original challenger bank, with Anne Boden

Share
station description Graham Allcott interviews people from all walks of life about productivity, work/li... read more
‎Beyond Busy
Duration: 50:18
Guest


Anne Boden
Founder and CEO at Starling Bank. “Incredibly passionate about making banking relevant and useful!”



twitter.com
Changing banking for good - Starling Bank



Anne is the founder of Starling Bank, one of the UK’s challenger banks that s
Snippets are a new way to share audio!
You can clip a small part of any file to share, add to playlist, and transcribe automatically. Just click the to create your snippet!
Snippets: Clips of Founding the original challenger bank, with Anne Boden that people like
There are currently no snippets from Founding the original challenger bank, with Anne Boden.
Snippets are an easy way to highlight your favorite soundbite from any piece of audio and share with friends, or make a trailer for ‎Beyond Busy
Playlists that Founding the original challenger bank, with Anne Boden appears on.
Up Next
Full Description
Back to Top
Guest


Anne Boden
Founder and CEO at Starling Bank. “Incredibly passionate about making banking relevant and useful!”



twitter.com
Changing banking for good - Starling Bank



Anne is the founder of Starling Bank, one of the UK’s challenger banks that serves its customers online rather than via high street branches. Anne studied computer science, and worked her way up through the banking industry before founding Starling.

> I came to the conclusion that banking was broken.

After working at traditional banks like RBS, Lloyds and the Bank of Switzerland, Anne found the industry to be too inward-focused, and largely untouched by consumer tech.

Although Starling is a tech-forward company, Anne is quick to point out that customers still get 24/7 phone support, and describes how many struggle with money, and what she sees as Starling’s role in helping people better manage their finances.

> The only thing that was different was the colour of the carpets.

After speaking with lots of banks following her work with AIB in Ireland, Anne started talking to tech firms instead, and came to the conclusion that if she started from scratch, she could build something with a new way of relating to customers.

> I do all my emails myself.

Graham and Anne get geeky about productivity, and email management in particular, with Anne revealing her system for processing incoming email in seconds.

> I built a team and lost them.

Anne candidly recounts how a member of her team resigned, raised money and formed his own competing bank. She also describes working with people with differing personalities, and how she has tried to soften the relationship between the two companies.

> There aren’t any books about starting a bank.

Employees at Starling don’t put on presentations for each-other, or take undue risks. Anne describes how the Lean Startup methodology worked in the early stages, but how that model is challenged when starting-up in a heavily-regulated industry.

Graham Allcott is the founder of time management training company Think Productive.

This podcast is produced by Radio Burrito.


Links

Think Productive's Productivity of Kindness webinar
Kindfest 2020
Banking on it: How I Disrupted an Industry – Anne's book
The Lean Startup
Subscribe to Graham's newsletter
How to be a Productivity Ninja
Up Next
Add to playlist
New playlist

Embed

COPY
Embed Options
Create Playlist
Select the Station you want to upload this audio to
Station
0 / 140
0 / 2000
Playlist Icon Image:
(.jpg, .png, min size 500x500px)
Privacy
Subscribers
Your
voice
matters.
Discover & Listen to the world’s largest free collection of audio
Password reset

Enter your email address that you used to register. We'll send you an email with your username and a link to reset your password.



If you still need help, contact Vurbl Support
Password reset sent

You have been sent instructions on resetting you password to the email associated with your account. Please check your email and signing in again.


Back to Sign In
If you still need help, contact Vurbl Support
Your
voice
matters.
Discover & Listen to the world’s largest free collection of audio
Reset password

Please enter your new password below.



If you still need help, contact Vurbl Support
Your voice matters.
Discover & Listen to the world’s largest free collection of audio
Verify Email

Enter your email address that you used to register. We'll send you an email with a link to verify your email.



Cancel
Delete Profile
Are you sure? We will miss you :'(
Delete
Delete Audio
Are you sure?
Delete
Delete Playlist
Are you sure you want to delete this playlist?
Delete
Notifications
You must be signed in to view
your notifications. Please sign in
Edit Snippet
0 / 140
0 / 140

Tag a Station

Type station name to add additional tags
*Station owners will be notified when you tag them
Open this link in the Vurbl Mobile App for the full Vurbl experience.
Open in Vurbl mobile app
Continue to Vurbl website