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Serving Customers Better with Mike Colleran

Duration: 27:49
Mike Colleran is the Senior Vice President and Corporate Officer for Nissan USA at the Nissan Motor Corporation. He has been working with Nissan for 10 years, joining Nissan USA in June 2020 with demonstrated expertise in delivering results and fixing problems. Before Nissan, he was the Chairman and
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Mike Colleran is the Senior Vice President and Corporate Officer for Nissan USA at the Nissan Motor Corporation. He has been working with Nissan for 10 years, joining Nissan USA in June 2020 with demonstrated expertise in delivering results and fixing problems. Before Nissan, he was the Chairman and Corporate Vice President of INFINITI Motor Company Ltd in Hong Kong. In this episode… Nissan has been getting you from one place to the next for over 60 years. During that time, they’ve grown to serve different parts of the world. And with good reason: their dealer network is the leader in customer satisfaction. In the last year, Nissan has also been busy developing an online purchasing tool called “Nissan at Home,” which allows customers to test drive and buy cars from the comfort of their homes. It’s all part of their continued work to serve customers better — because isn’t that what it’s all about? In this episode of the InsideAuto Podcast, co-hosts Aharon Horwitz and Ilana Shabtay are joined by Mike Colleran, the Senior Vice President and Corporate Officer at Nissan USA, to talk about the car maker's new strategies for serving customers better. Mike also explains how military service has impacted his life and career, how he got to work in the auto industry, and how Nissan provides products for different markets.
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