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Best Practices in Employee Relations: Wegmans

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‎ProjectHR
Duration: 33:29
What does it take to be the BEST? In this episode, we talk about making those end-of-year “Best Companies to Work For” lists and what it takes to become an Employer of Choice with your current and future employees. This week on ProjectHR, Karen Loughlin, Talent Sourcing and Diversity Manager for Weg
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What does it take to be the BEST? In this episode, we talk about making those end-of-year “Best Companies to Work For” lists and what it takes to become an Employer of Choice with your current and future employees. This week on ProjectHR, Karen Loughlin, Talent Sourcing and Diversity Manager for Wegmans Food Markets, talks with us about Wegmans company values which include:

How a regional supermarket chain gets recognized nationally as a great place to work
The importance of corporate values
Why employees are Wegmans’ best brand ambassadors
How happy employees make happy customers


​Karen Loughlin
​​Human Resources
“Our late Chairman of the Board, Robert Wegman, used to say ‘We can only take care of our customers if we first take care of the needs of our people’ – and that continues to be a key to our success.”
If you prefer to read along while you listen, we’ve done all the hard work for you! We listened back to this episode and took notes below, and access is free!
Why Focus on Wegmans?

Wegmans has been named one of the “100 Best Companies to Work For” by FORTUNE magazine for the last 22 years running!
The market was also recently recognized in the Harris Poll Reputation Quotient study, and rated #1 for corporate reputation.
Wegmans is also routinely ranked as one of the highest-rated grocery chains in the nation when it comes to customer satisfaction.





Wegmans Food Markets – Fast Facts!

Regional northeast supermarket
Corporate headquarters located in Rochester, NY
Currently have stores in 7 states – opened first store in North Carolina in 2019!

What Is It About Wegmans That Causes Such Employee Loyalty?

Wegmans is a family company, mission-driven and values-based.
Most importantly, employees feel they are treated well, and they have the opportunity to grow their careers with Wegmans.
Having those opportunities makes employees feel like they are part of something bigger.
Employees feel appreciated and respected for the work they do.
Wegmans provides competitive total rewards package for its people:
Do analysis within industry to make sure wages stay competitive
Focus on employee wellness (physical AND financial wellness)
Wegmans environment encourages longevity
Flexibility (appealing to student employees)
Wegmans Scholarship Program
Personal interactions with Wegmans family members throughout the year.

Wegmans “Who We Are” Values

We care about the well-being and success of every person.
High standards are a way of life. We pursue excellence in everything we do.
We make a difference in every community we serve.
We respect and listen to our people.
We empower our people to make decisions that improve their work and benefit our customers and our company.

Values-Fit

These values aren’t just words on a wall — Wegmans lives by its values, and communicates them to employees from Day One.
During recruitment they look for employees that are a values-fit.
Employees hold themselves accountable t
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